At Mama Bear & Newborn Care, we distinguish ourselves from other doula and night nurse agencies in several key ways: Personalized Support: We understand that every family's needs are unique. We connect with you to explore what support looks like for you during your postpartum journey. Best Fit for Your Family: We set up interviews between you and our caregivers to ensure the best fit for your family. We provide an overview of all potential caregivers, background check each one, and send references from families they have previously worked with through MBNC. Continuous Support: Our support doesn't end once you've secured a caregiver. We are available via text, email, and phone to answer any questions and troubleshoot any issues. Taylor, our founder, is always here to provide guidance and support as needed. Educational Resources: You'll receive weekly educational information up to the first year to help you navigate the newborn stage, offering tips and insights to make your postpartum experience as smooth as possible. At MBNC, we strive to meet you where you are, providing comprehensive, compassionate, and personalized care for you and your family.

We recommend booking services as early as possible to ensure you get your preferred caregiver and the hours you need. The sooner you secure your caregiver, the better, as this helps us lock in your desired schedule. Waiting until later may risk losing your preferred caregiver or the specific hours you want. However, we always strive to find you support, even if your baby has already arrived!

The number of hours you should book is a personal preference. We always recommend starting with 2-3 nights a week to see how it fits your needs, and you can increase or decrease the hours along the way. Some families start with 5 nights a week and taper off over time, while others might use our services just 1 night a week to get some much-needed rest. Our flexible approach ensures you get the support that best suits your family's needs.

Yes, but this is not recommended until at least 4 months of age and we work with a Certified Pediatric Sleep Consultant that will create a custom sleep service just for you and we come in and help implement it.

Pregnancy Birth support Sleep training Personalized Birth Plan Placenta encapsulation Weekly emails on what to expect with your baby Daytime and overnight support Newborn Care Classes (to come)

While the baby is sleeping, our caregivers focus on all baby-related tasks. This includes doing baby laundry, washing bottles and pump parts, light meal prep, and light household tasks. Our caregivers will also rest as the baby rests in between feeds to ensure they are refreshed and ready to provide the best care.

A Newborn Care Specialist (NCS) is a trained professional specializing in the care of newborns, typically from birth to three months old. Their expertise includes: Feeding Support: Assisting with breastfeeding, bottle-feeding, and introducing routines. Sleep Training: Helping establish healthy sleep habits and routines for the baby. Newborn Care: Managing diaper changes, bathing, and soothing techniques. Parental Guidance: Providing education and support to new parents, answering questions, and offering reassurance. Household Assistance: Performing baby-related tasks such as laundry, sterilizing bottles, and light housekeeping. An NCS offers families tailored support to ensure a smooth transition into life with a new baby.

A Postpartum Doula is a trained professional who provides physical, emotional, and educational support to families after the birth of a baby. Their role includes: Emotional Support: Offering a listening ear, encouragement, and reassurance to new parents as they navigate the postpartum period. Physical Support: Assisting with newborn care, including feeding, diaper changes, bathing, and soothing techniques. Practical Support: Helping with household tasks such as meal preparation, light cleaning, and laundry to ease the daily workload. Educational Support: Providing information on newborn care, postpartum recovery, breastfeeding, and infant development. Sibling and Family Support: Assisting older siblings in adjusting to the new baby and supporting the entire family's needs. A Postpartum Doula's goal is to help new parents feel confident, rested, and supported during the transition into parenthood.

A Night Nurse, often referred to as a Newborn Night Nurse or Overnight Caregiver, is a licensed professional, RN or LPN, who provides overnight care for newborns, allowing parents to rest and recover. Their responsibilities typically include: Nighttime Feeding: Assisting with breastfeeding or bottle-feeding during the night. Sleep Support: Helping establish healthy sleep routines for the baby and ensuring they are comfortable and well-rested. Diaper Changes: Handling diaper changes throughout the night to keep the baby clean and comfortable. Soothing and Comforting: Using techniques to soothe and comfort the baby if they wake up or are fussy. Light Household Tasks: Performing baby-related tasks such as washing bottles, preparing feeding supplies, and organizing the nursery. A Night Nurse provides peace of mind to parents by ensuring their newborn receives attentive and loving care throughout the night, allowing parents to get much-needed rest.

Each team member at Mama Bear & Newborn Care undergoes a thorough vetting process to ensure they meet our high standards. The process includes: Resume Review: We start by reviewing their resume to assess their skill set and experience. Virtual Interview: Qualified candidates are then invited to a virtual interview to determine if they are a suitable fit for our team. Background Check: Once hired, they must undergo a background check. Verification of Credentials: After a clear background check, they provide any relevant certificates or licenses. Reference Check: We also check their references to verify their previous work experience and reliability. You can request any of this information prior to selecting your caregiver to ensure you feel confident and comfortable with your choice.

Our pricing at Mama Bear & Newborn Care is based on the caregiver's experience and education. Generally, prices range between $35 to $55 per hour. Please note that pricing may vary based on specific medical needs or if caring for multiples. We strive to provide transparent and competitive pricing to ensure you receive the highest quality care tailored to your family's unique needs.

Yes, at Mama Bear & Newborn Care, we require a deposit upon completion of a signed contract. The deposit secures your caregiver's spot and ensures they are available to support your family. Typically, we require the first week's deposit to confirm your booking and ensure a smooth start to your caregiving arrangement.

We cannot guarantee that major holidays are worked. This is based off of caregivers availability and preference. If a caregiver works a major holiday it is subject to double time. All major holidays include: New Years Eve, New Years Day, Independence Day, Labor Day, Thanksgiving eve, Thanksgiving Day, Christmas Eve, Christmas Day.

While insurance typically does not cover the cost of a night nurse, at Mama Bear & Newborn Care, we do work with benefits such as Carrot and Maven. These benefits can help offset some of the costs associated with postpartum care services. We recommend checking with your specific insurance or benefits provider to explore any potential coverage options available to you.

Yes, at Mama Bear & Newborn Care, we invoice weekly for our services. If needed, we are open to discussing payment plan options to accommodate your financial situation and ensure you receive the support your family needs. Please feel free to reach out to us to discuss payment arrangements that work best for you.

Yes, at Mama Bear & Newborn Care, we do charge more for caring for multiples such as twins, triplets, or higher-order multiples. This additional charge reflects the increased care and attention required to support multiple newborns effectively. Our pricing adjustments ensure that each family receives the tailored care and support necessary for their unique circumstances.

At Mama Bear & Newborn Care, we do not offer refunds unless there is a loss during pregnancy, in which case we provide a 50% refund. This policy is in place because once your caregiver is secured for your care, their availability is reserved specifically for your family. We understand the sensitive nature of pregnancy and strive to accommodate changes in circumstances with empathy and understanding.

Yes! Gifting our services is a unique and thoughtful gift for any expecting mother.