Question 1

What sets you apart from other night nurse agencies?

Accepted Answer

At Mama Bear & Newborn Care, we distinguish ourselves from other doula and night nurse agencies in several key ways:

Personalized Support: We understand that every family's needs are unique. We connect with you to explore what support looks like for you during your postpartum journey.
Best Fit for Your Family: We set up interviews between you and our caregivers to ensure the best fit for your family. We provide an overview of all potential caregivers, background check each one, and send references from families they have previously worked with through MBNC.
Continuous Support: Our support doesn't end once you've secured a caregiver. We are available via text, email, and phone to answer any questions and troubleshoot any issues. Taylor, our founder, is always here to provide guidance and support as needed.
Educational Resources: You'll receive weekly educational information up to the first year to help you navigate the newborn stage, offering tips and insights to make your postpartum experience as smooth as possible.

At MBNC, we strive to meet you where you are, providing comprehensive, compassionate, and personalized care for you and your family.

Question 2

How far in advance should I book services?

Accepted Answer

We recommend booking services as early as possible to ensure you get your preferred caregiver and the hours you need. The sooner you secure your caregiver, the better, as this helps us lock in your desired schedule. Waiting until later may risk losing your preferred caregiver or the specific hours you want. However, we always strive to find you support, even if your baby has already arrived!

Question 3

How many hours should I book?

Accepted Answer

The number of hours you should book is a personal preference. We always recommend starting with 2-3 nights a week to see how it fits your needs, and you can increase or decrease the hours along the way. Some families start with 5 nights a week and taper off over time, while others might use our services just 1 night a week to get some much-needed rest. Our flexible approach ensures you get the support that best suits your family's needs.

Question 4

Do you sleep train?

Accepted Answer

Yes, but this is not recommended until at least 4 months of age and we work with a Certified Pediatric Sleep Consultant that will create a custom sleep service just for you and we come in and help implement it.

Question 5

What other services do you offer?

Accepted Answer

Pregnancy 
Birth support 
Sleep training 
Personalized Birth Plan
Placenta encapsulation
Weekly emails on what to expect with your baby 
Daytime and overnight support
Newborn Care Classes (to come)

Question 6

What do your doulas do while the baby is sleeping?

Accepted Answer

While the baby is sleeping, our caregivers focus on all baby-related tasks. This includes doing baby laundry, washing bottles and pump parts, light meal prep, and light household tasks. Our caregivers will also rest as the baby rests in between feeds to ensure they are refreshed and ready to provide the best care.